Remedy is the market leader in service desk solutions, with the largest number of help desk sites in the world. In addition, Remedy Help Desk is the leading solution as identified by major industry analysts.

Remedy Helpdesk won the 1998 PC Magazine Editor's Choice Award and Usability Seal of Approval after our redesign of the UI was implemented.

Activities Included:

  • Conceptual Design
  • Storyboard Scenario Development
  • Design Development
  • Design Testing
  • Icon Design